Cut cost per call 28% while lifting booked jobs — budget held flat at $24k/mo.
Inherited a Google Ads account spending $24k/mo on broad-match plumbing terms at $87 per call. We tightened match types, built out a real negative keyword library, broke the account into job-type campaigns, and shifted budget into after-hours emergency windows where the highest-margin calls happen.
"Steady, predictable lead flow. Our techs stay busy without us touching the ad account."